In a hospital environment there are many different computer programs and machines for employees to master. For medication administration alone a hospital may have a high volume IV pump, a PCA (patient controlled analgesia) pump, a syringe pump and an epidural pump. The ER may have one computer system, the OR another, the inpatient units another… Often all these are not from a single manufacturer and thus can have wildly different user interfaces. Does training alone provide enough support?
The following shows how frustrating this situation can be. How many levels can you pass when you have to learn a new mapping at each level?? Start now 🙂