SafetyDog

Archive for August, 2014|Monthly archive page

User centered design and safety

In design, Resiliency on August 30, 2014 at 6:44 pm

How much could our health care workers contribute to patient safety if we gave them some time back?

Anita Tucker’s work …highlights how the healthcare hero culture rewards front line staff for workarounds and prevents them from actually finding permanet improvement. On the spot problem solving gets more credit than providing a permanent change. Nursing in particular is encouraged to solve problems superficially to get the patients what they need rather than improve performance over time.
Instead of fixing processes and environment, we are forcing front line staff to encouter small road blocks over and over. Its like groundhog day every shift. Let’s fix these processes..no matter how small and unglorious..let’s free up our front line staff for safety efforts!

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Neuroscience Saturdays: Stress could be a threat to patient safety

In Human Factors, Neuroscience on August 23, 2014 at 3:43 pm

It is thought that the safest hospitals are the ones with the happiest employees. What is it that makes this so… Pride? engagement?
One thing that we know doesn’t facilitate safety is stress: stress can interfere with cognitive processing..
Watch this cool presentation from the authors of BRAIN RULES a great book if you have not read it

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