SafetyDog

Chocolates and patient safety

In High Reliability Orgs, Normal Accident Theory, Patient Safety, Resiliency on September 22, 2013 at 3:17 pm

From Rosemary Gibson:

How Overtreatment and High Volume Health Care is Making Patient Safety a More Distant Reality by Rosemary Gibson

“This past week at the National Health Care Quality Colloquium I showed the classic “I Love Lucy” chocolate factory video during a presentation. The laughter was audible and the point was made: when the pace of work speeds up, work-arounds and cutting corners are inevitable. Employees tell the boss everything is fine –when its not.

In a health care system riddled with defects where doctors and nurses are required by health care executives to work at a faster pace, the number of adverse events — and patients harmed — will increase. High volume health care and productivity targets are a toxic mix. … Read and watch..it’s funny but not…
https://www.facebook.com/rosemary.gibson.90?hc_location=stream
The Chocolate scene on you tube http://www.youtube.com/watch?v=8NPzLBSBzPI&feature=share

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