From their website
Brigham and Women’s Hospital is dedicated to providing the safest, highest quality care to every patient we serve. Part of our commitment to safety includes telling our stories about mistakes we have made, what we have learned from them and the improvements we are making as a result.
Our goal is simple: By telling these stories, we hope to show everyone that, while improving care is not easy, we are absolutely committed to transparency, to learning from our mistakes and to continuous improvement.
Each story that we share is accompanied by a Just Culture corner. To achieve our goal of learning from mistakes, we know that staff must feel safe and supported in speaking up about making a mistake. Just Culture ensures that we treat staff fairly, that we support each other and take the opportunity to provide education and fix our systems when a mistake occurs.
Let’s make their blog super popular!!